Privacy Policy

Who We Are

Arthur Morrison Care Services operates the website www.arthurmorrisoncare.com. We are committed to protecting your privacy and maintaining the security of your personal information. This policy outlines how we collect, use, and safeguard your data.

What Personal Data We Collect and Why We Collect It

Comments: We do not accept comments on our website. Comments or feedback can be submitted via email or our contact form.

Media: Users cannot upload images to our website without authorisation. All authorized images (photographs and videos) of staff and service users are used with consent and may be withdrawn upon request.

Contact Forms: When you use our contact form, your details are stored within our website system and forwarded via email to a designated staff member. This information is treated confidentially and used solely for the purpose intended.

Cookies: We do not use cookies on our website. However, data about your visit may be tracked by your internet and browser providers, as well as by ours.

Embedded Content from Other Websites

Articles on our site may include embedded content (e.g., videos, images, articles) from other websites. Embedded content behaves similarly to if you visited the originating site and may collect data about you, use cookies, and monitor your interaction with the content.

Who We Share Your Data With

We do not currently share visitor data with third parties. Personal and medical records are shared with commissioning bodies and service providers only when necessary and appropriate.

Your Rights Over Your Data

You have the right to request access to, rectification, or erasure of your personal data. This excludes data we are required to retain for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments and emails may be checked through automated spam detection services. Personal and medical records are sent to commissioning bodies and service providers as needed.

How We Protect Your Data

Our website and email servers are hosted by a reputable provider responsible for data security and privacy. Data loss is mitigated through their backup procedures, as outlined in our agreement.

Third Parties We Receive Data From

We receive personal and medical records from service commissioning organizations and medical professionals. Commercial and professional contact details may also be obtained through third-party systems.

Automated Decision Making and Profiling

We do not use user data for automated decision-making or profiling.

Industry Regulatory Disclosure Requirements

We may exchange information with regulatory bodies such as the Care Quality Commission (CQC), NHS, and Local Authorities as required by regulations governing patient records and data.

Contact Us

If you have any questions about our privacy policy or how we handle your data, please contact us at info@arthurmorrisoncare.com

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices and legal requirements. Updates will be posted on this page, and significant changes will be communicated directly to affected individuals.

Last updated: 1st July 2024